Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs correcting, or want to share feedback on how we cover the US online gambling market, this page explains the best way to reach us and what happens next.
How to Contact Us
Email is the most reliable way to get a message to our editorial team. We read every message personally and aim to respond within two working days. Reach us at [email protected].
To help us get back to you as quickly as possible, it is worth briefly explaining the nature of your message in your subject line. A short description — such as "question about a casino review" or "correction to payment information" — means we can route it to the right person straight away.
What You Can Write to Us About
We receive messages covering a wide range of topics. Some of the most common reasons readers get in touch include:
- Questions about our reviews — If something in one of our casino write-ups is unclear, or you want to know more about how we assessed a particular site, we are happy to explain.
- Factual corrections — Online casino terms, bonus offers, and payment methods change frequently. If you believe something on our site is out of date or inaccurate, please let us know. We take accuracy seriously and investigate every flag we receive.
- Content suggestions — Is there a topic related to US online casinos you would like to see covered — payment methods, state-by-state availability, responsible gambling tools? Reader suggestions genuinely shape what we research and publish next.
- Editorial and partnership enquiries — If you represent a casino operator, payment provider, or another organisation and would like to explore a commercial or editorial relationship, please introduce yourself and outline your proposal clearly. Note that commercial relationships do not influence our editorial rankings or ratings.
- Responsible gambling concerns — If you or someone you know is struggling with gambling-related harm, please mention this in your message and we will point you toward appropriate support services, including the National Problem Gambling Helpline at 1-800-522-4700 and the resources available through the National Council on Problem Gambling (ncpgambling.org).
What to Expect After You Email
Every message is read by a member of our team — we do not send automated replies in place of a real response. Our standard turnaround is two working days, though during particularly busy periods it may take slightly longer. We will always follow up; if you have not heard from us after five working days, it is worth checking your spam folder and resending if necessary.
A Note on Our Editorial Independence
welttrado.com is an independent comparison site covering real-money online casinos available to players in the United States. Our reviews are based on research and editorial assessment. We may earn a commission when readers follow links from our site to casino operators, but that commercial arrangement plays no part in how we rank or rate the casinos we cover.
If you believe a review or rating is inaccurate or unfair, we encourage you to write to us. We review editorial challenges on their merits and update published content when the evidence supports a change.
Responsible Gambling — a Standing Commitment
Our content is intended for adults who meet the legal gambling age in their state — typically 21 for casino-style games, though this can vary. Online casino games carry a built-in house edge, and outcomes are determined by certified random number generators. No strategy guarantees a profit, and no bonus or promotional offer changes that underlying fact.
If gambling has stopped being a source of entertainment and is affecting your finances, relationships, or wellbeing, please reach out for support:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling: ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
Every licensed US online casino is required to offer self-exclusion tools and deposit or spending limits. If you need help locating those controls on a specific platform, include the casino name in your message and we will do our best to assist.
Our Commitment to Accuracy
We research and verify the casino information we publish, including licensing status, bonus terms, payment methods, and RTP disclosures. Casino offers change — bonuses expire, terms are updated, and payment options come and go. We aim to keep our pages current, and reader feedback is one of the ways we stay on top of those changes.
If you have spotted something that looks wrong — a payout figure, a licence detail, or a deposit method that no longer applies — please write to us with as much detail as you can. That helps us investigate and correct it promptly.
Thank you for taking the time to get in touch. We look forward to hearing from you.